naga169 Casino & Sportsbook Data Care

This page describes what we collect when you use naga169 and how we keep that data protected. We take your privacy seriously and handle your personal information with care, whether you're accessing our football markets from Jakarta, Surabaya, Bandung, or Medan.

Our naga169 platform processes your data only to deliver the services you request—account verification, deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, withdrawals, and access to our sportsbook, live-dealer tables, and slot games. We do not sell your information to third parties, and we comply with applicable data protection standards.

If you have questions about how we handle your data, this policy explains our practices in detail.

What We Collect and Why

We at naga169 collect information necessary to operate our service safely and legally. When you register, we ask for your email address, full name, date of birth, and national ID number. We also collect your phone number and residential address to verify your identity and comply with anti-money-laundering regulations.

Our naga169 account verification process requires a copy of your national ID (KTP), proof of address dated within three months, and a selfie holding your ID. We store these documents securely and use them only to confirm your identity. We do not share these documents with external parties unless required by law.

Payment and Transaction Data

When you deposit or withdraw funds on naga169, we record the payment method, amount, date, and time. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation from those providers. For bank transfers via mobile banking, local payment, online payment, or e-wallet, we log your account details and transaction reference.

We retain transaction records to prevent fraud, resolve disputes, and meet regulatory requirements. Your payment information is encrypted and stored on secure servers. We do not retain your full card or bank account number after a transaction completes.

Activity and Betting Records

Our naga169 platform logs your activity—which games you play, which football markets you view, your bets, and your account balance. We use this data to personalize your experience, detect unusual patterns that may indicate fraud or account compromise, and improve our service.

We keep activity logs for at least two years to support dispute resolution and regulatory compliance. If you request account closure, we retain your data for the period required by law, then securely delete it.

Identity data
Name, ID number, address, phone, date of birth
Payment data
Deposit/withdrawal method, amount, date, transaction ID
Activity data
Games played, bets placed, account balance, login history
Retention period
Minimum 2 years; longer if required by law

How We Protect Your Data and Your Rights

We at naga169 use industry-standard encryption (TLS/SSL) to protect data in transit. Our servers are hosted in secure data centres with restricted access, firewalls, and intrusion detection. We limit employee access to your data to those who need it to support your account or investigate issues.

Our naga169 team undergoes regular security training and is bound by confidentiality agreements. We conduct periodic security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we notify affected users without unreasonable delay.

Third-Party Processors and Data Transfers

We share your data with payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—only to process your deposits and withdrawals. These providers have their own privacy policies and security standards. We do not control how they use your data beyond the transaction itself.

Our naga169 servers may be located outside your jurisdiction. By using our platform, you consent to your data being transferred to and processed in those locations. We ensure that any transfer complies with applicable data protection law.

We at naga169 believe that your privacy is fundamental to trust. We collect only what we need, protect it carefully, and respect your rights.

naga169 privacy team

Your Rights and Contact

You have the right to request access to your personal data, ask for corrections, or request deletion where permitted by law. To exercise these rights, contact our support team with your account email and a clear description of your request. We will respond within 30 days.

We at naga169 also use cookies and similar tracking technologies to remember your preferences, secure your session, and analyse how you use our platform. You can disable cookies in your browser settings, though some features may not work as intended.

Our naga169 privacy policy may be updated from time to time. We will notify you of material changes by email or by posting a notice on this page. Continued use of our platform after an update constitutes acceptance of the new policy. If you have questions or concerns about our data practices, please reach out to our support team.